All Systems Operational

About This Site

Welcome to the Xenegrade Status Page. This page provides real-time updates on the availability and performance of our systems and services, along with any active incidents or scheduled maintenance. We are committed to transparency and will post timely, clear information whenever there is an issue that may impact you. If you are experiencing a problem not reflected here, please submit a support ticket or reach out to your Xenegrade contact for assistance.

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Uptime over the past 90 days. View historical uptime.
XenDirect Administrative Portal Operational
90 days ago
100.0 % uptime
Today
WebReg Registration Portal 1 Operational
90 days ago
100.0 % uptime
Today
WebReg Registration Portal 2 Operational
90 days ago
100.0 % uptime
Today
XenDirect InSight Reporting Operational
90 days ago
100.0 % uptime
Today
XenDirect API Operational
90 days ago
100.0 % uptime
Today
QuickTools Instructor Portal Operational
90 days ago
100.0 % uptime
Today
Xenegrade Support Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Release 3 Update (v3.7.07.03) Jul 15, 2026 05:00-07:00 EDT

A Release 3 update (version 3.7.07.03) is scheduled for Wednesday, July 15, 2026, between 5:00 and 7:00 AM ET. While the deployment typically takes less than 20 minutes, it may occur at any point during this window.

Although only the Admin module is updating, most services will be temporarily unavailable during the deployment as the servers restart. We recommend planning accordingly if you rely on system access during this time.

This release includes a number of fixes recently reported. Details about this release are available in the Support Center under Releases and Updates:
https://xenegrade.kayako.com/article/779-updates-admin-module-release-3-2026

Thank you for your patience as we roll out improvements to the platform.
Posted on Jul 14, 2026 - 13:43 EDT
Jul 14, 2026

No incidents reported today.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
Rescheduled Release 3 Update (v3.7.07.02)
Completed - The scheduled maintenance has been completed.
Jul 10, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 05:00 EDT
Scheduled - The rescheduled Release 3 update (version 3.7.07.02) is scheduled for Friday, July 10, 2026, between 5:00 and 6:00 AM ET. While the deployment typically takes less than 20 minutes, it may occur at any point during this window.

Although only the Admin module is updating, most services will be temporarily unavailable during the deployment as the servers restart. We recommend planning accordingly if you rely on system access during this time.

Details about this release are available in the Support Center under Releases and Updates:
https://xenegrade.kayako.com/article/779-updates-admin-module-release-3-2026

Thank you for your patience as we roll out improvements to the platform.
Jul 9, 12:23 EDT
Jul 9, 2026
Scheduled Release 3 Update (v3.7.07.02)
Postmortem - Read details
Jul 9, 07:06 EDT
Completed - The scheduled maintenance has been completed.
Jul 9, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:00 EDT
Scheduled - A Release 3 update (version 3.7.07.02) is scheduled for Thursday, July 9, 2026, between 5:00 and 6:00 AM ET. While the deployment typically takes less than 20 minutes, it may occur at any point during this window.

Although only the Admin module is updating, most services will be temporarily unavailable during the deployment as the servers restart. We recommend planning accordingly if you rely on system access during this time.

Details about this release are available in the Support Center under Releases and Updates:
https://xenegrade.kayako.com/article/779-updates-admin-module-release-3-2026

Thank you for your patience as we roll out improvements to the platform.
Jul 7, 13:36 EDT
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Scheduled Release 3 Update (v3.7.07.01)
Completed - The scheduled maintenance has been completed.
Jul 1, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 05:00 EDT
Scheduled - A Release 3 update (version 3.7.07.01) is scheduled for Wednesday, July 1, 2026, between 5:00 and 6:30 AM ET. While the deployment typically takes less than 20 minutes, it may occur at any point during this window.

Although only the Admin module is updating, most services will be temporarily unavailable during the deployment as the servers restart. We recommend planning accordingly if you rely on system access during this time.

Details about this release are available in the Support Center under Releases and Updates:
https://xenegrade.kayako.com/article/779-updates-admin-module-release-3-2026

Thank you for your patience as we roll out improvements to the platform.
Jun 30, 09:56 EDT
Jun 30, 2026

No incidents reported.

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