Scheduled Release 3 Update (v3.7.03.02)

Scheduled Maintenance Report for xenegrade

Completed

The scheduled maintenance has been completed.

Posted Mar 18, 2026 - 07:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 18, 2026 - 05:00 EDT

Scheduled

A Release 3 update (version 3.7.03.02) is scheduled for Wednesday, March 18, 2026, between 5:00 and 7:00 AM ET. While the deployment typically takes less than 20 minutes, it may occur at any point during this window.

This release includes a fix for the missing Client address fields.

Although only the Admin module is updating, most services will be temporarily unavailable during the deployment as the servers restart. We recommend planning accordingly if you rely on system access during this time.

Details about this release are available in the Support Center under Releases and Updates:
https://xenegrade.kayako.com/article/779-updates-admin-module-release-3-2026

Thank you for your patience as we roll out improvements to the platform.

Posted Mar 17, 2026 - 10:37 EDT

This scheduled maintenance affected: XenDirect Admninistrative Portal, WebReg Registration Portal 1, WebReg Registration Portal 2, XenDirect InSight Reporting, XenDirect API, and QuickTools Instructor Portal.