Scheduled Release 3 Update (v3.7.01.02 Hotfix) this Evening

Scheduled Maintenance Report for xenegrade

Completed

The scheduled maintenance has been completed.

Posted Mar 16, 2026 - 22:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 16, 2026 - 21:00 EDT

Scheduled

A HotFix Release 3 update (version 3.7.01.02) is scheduled for Monday, March 16, 2026, between 9:00 and 10:00 PM ET. While the deployment typically takes less than 20 minutes, it may occur at any point during this window.

Although only the Admin module is updating, most services will be temporarily unavailable during the deployment as the servers restart. We recommend planning accordingly if you rely on system access during this time.

Details about this release are available after the deploy in the Support Center under Releases and Updates:
https://xenegrade.kayako.com/article/779-updates-admin-module-release-3-2026

Thank you for your patience as we roll out improvements to the platform.

Posted Mar 16, 2026 - 17:25 EDT

This scheduled maintenance affected: XenDirect Admninistrative Portal, WebReg Registration Portal 1, WebReg Registration Portal 2, XenDirect InSight Reporting, XenDirect API, and QuickTools Instructor Portal.