Scheduled Release 3 Update (v3.7.10.02)

Scheduled Maintenance Report for xenegrade

Completed

The scheduled maintenance has been completed.

Posted Oct 16, 2026 - 00:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 15, 2026 - 23:00 EDT

Scheduled

A Release 3 update (version 3.7.10.02) is scheduled for Thursday, October 15, 2026, between 11:00 PM and 12:30 AM ET. While the deployment typically takes less than 20 minutes, it may occur at any point during this window.

Although only the Admin module is updating, most services will be temporarily unavailable during the deployment as the servers restart. We recommend planning accordingly if you rely on system access during this time.

Details about this release are available in the Support Center under Releases and Updates:
https://xenegrade.kayako.com/article/779-updates-admin-module-release-3-2026

Thank you for your patience as we roll out improvements to the platform.

Posted Oct 15, 2026 - 07:04 EDT

This scheduled maintenance affected: XenDirect Administrative Portal, WebReg Registration Portal, XenDirect InSight Reporting, XenDirect API, and QuickTools Instructor Portal.