Scheduled Release 3 Update (v3.7.08.03)

Scheduled Maintenance Report for xenegrade

Update

The scheduled maintenance has been completed.
Posted Aug 25, 2026 - 15:20 EDT

Completed

The scheduled maintenance has been completed.
Posted Aug 25, 2026 - 07:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 25, 2026 - 06:00 EDT

Scheduled

A Release 3 update (version 3.7.08.03) is scheduled for Wednesday, August 25, 2026, between 6:00 and 7:00 AM ET. While the deployment typically takes less than 20 minutes, it may occur at any point during this window.

This update includes an estimated 23 issues reported on 8/24/26 after the major upgrade deployment on 8/23/26. Although this is not every reported issue, it is the majority of them. An additional deploy is targeted for 8/26/26 to cover the balance of the reported issues.

Although only the Admin module is updating, most services will be temporarily unavailable during the deployment as the servers restart. We recommend planning accordingly if you rely on system access during this time.

Details about this release are available in the Support Center under Releases and Updates:
https://xenegrade.kayako.com/article/779-updates-admin-module-release-3-2026

Our apologies for the disruption and inconvenience. Thank you for your patience as we roll out these fixes to the platform.
Posted Aug 24, 2026 - 17:29 EDT
This scheduled maintenance affected: XenDirect Administrative Portal, WebReg Registration Portal 1, WebReg Registration Portal 2, XenDirect InSight Reporting, XenDirect API, and QuickTools Instructor Portal.