All Systems Operational

About This Site

Welcome to the Xenegrade Status Page. This page provides real-time updates on the availability and performance of our systems and services, along with any active incidents or scheduled maintenance. We are committed to transparency and will post timely, clear information whenever there is an issue that may impact you. If you are experiencing a problem not reflected here, please submit a support ticket or reach out to your Xenegrade contact for assistance.

Subscription Note: We suggest that you use a browser other than Mozilla Firefox to submit your subscription request.

XenDirect Admninistrative Portal Operational
90 days ago
100.0 % uptime
Today
WebReg Registration Portal 1 Operational
90 days ago
100.0 % uptime
Today
WebReg Registration Portal 2 Operational
90 days ago
100.0 % uptime
Today
XenDirect InSight Reporting Operational
90 days ago
100.0 % uptime
Today
XenDirect API Operational
90 days ago
100.0 % uptime
Today
QuickTools Instructor Portal Operational
90 days ago
100.0 % uptime
Today
Xenegrade Support Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Release 3 Update (v3.7.02.01) Feb 5, 2026 05:00-07:00 EST

A Release 3 update (version 3.7.02.01) is scheduled for Thursday, February 5, 2026, between 5:00 and 7:00 AM ET. While the deployment typically takes less than 20 minutes, it may occur at any point during this window.

Although only the Admin module is updating, most services will be temporarily unavailable during the deployment as the servers restart. We recommend planning accordingly if you rely on system access during this time.

Details about this release are available in the Support Center under Releases and Updates:
https://xenegrade.kayako.com/article/779-updates-admin-module-release-3-2026

Thank you for your patience as we roll out improvements to the platform.

Posted on Feb 03, 2026 - 07:07 EST
Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.